TASKS OF SERVICE MANAGEMENT IN IT
As a result of the implementation of our IT service management program, you will be able to:
WHAT DOES IT POWER MANAGEMENT INCLUDE?
PERFORMANCE MANAGEMENT
Improve resource performance and utilization through regular assessment, ensuring optimal productivity.
DETERMINING NECESSARY RESOURCES
Identify IT resources needed for proper application performance and allocation.
MODELING
Analyze future needs to determine capacity requirements. Effective modeling ensures that IT resources align with projected demand.
CAPACITY PLANNING
Implement capacity plans to meet current and future resource needs, minimizing risks and ensuring IT systems align with business requirements.
We use solutions such as VMware vRealize Hyperic for monitoring and analyzing applications and their correlation with events in the infrastructure. Additionally, we utilize VMware vRealize Operations as a centralized tool for analyzing and collecting the necessary metrics from various devices, including virtual infrastructure components, storage systems, and databases, as well as cloud platforms like OpenStack, vCloud, vRealize Automation, Amazon, and Hyper-V. If you need a centralized toolkit for monitoring and analysis, with reporting specifically for virtual environments (such as VMware, OpenStack, or RedHat CloudForms), we recommend the ManageIQ solution.
LINK4TECH engineers will tailor application software to meet your company’s needs, providing:
We will provide:
Our specialists are ready to provide IT consulting in Nicosia, Cyprus, or around the world. We conduct a detailed assessment of infrastructure and develop strategies tailored to your business needs.
CONSULTING.
OPTIMIZATION OF
INFRASTRUCTURE
Our consulting services for IT infrastructure optimization include:
Revising and improving the efficiency of IT infrastructure management processes, following ITIL best practices.
Evaluating the technical structure of IT to ensure compliance with business requirements.
Implementing IT service management automation.
Preparing and implementing recommendations to enhance IT infrastructure.
Designing the architecture of the organization's IT infrastructure.
Providing training through our certified Training Center.
Our independent analysis of IT systems, data processing centers (DPC), and user workplace infrastructure helps effectively plan IT infrastructure development and prioritize IT project implementation.
IT AUDIT
Modern businesses are evolving dynamically and actively. Company management identifies new growth opportunities, defines objectives for business development, and implements information technology to enhance business processes more effectively. New technologies are essential not only for supporting and optimizing existing processes but also for introducing innovative ideas, promoting business growth, and providing a competitive edge.
To align business and IT, a constantly evolving IT strategy is crucial.
A well-structured IT strategy starts with a comprehensive IT audit. This helps assess infrastructure capabilities, service availability, IT continuity, and the efficiency of company processes, ensuring alignment with business goals.
IT audits provide an objective evaluation of your IT management systems, offering insights into IT infrastructure, services, and application effectiveness to drive improvements and optimize operations.
IT Audit: Insights and Decision Support
