1. Introduction
This Cookie Policy explains how LINK4TECH LTD (Company number: HE421920), registered at Lemesou Avenue 60, Nicosia, Strovolos 2014, Cyprus ("LINK4TECH", "we", "us", or "our"), uses cookies and similar tracking technologies on our website link4.tech (the "Website").
This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites function properly, enhance user experience, and provide information to site operators. They allow a website to recognise your device and remember information about your visit, such as your preferences and settings.
3. Types of Cookies We Use
We use the following categories of cookies on our Website:
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the Website cannot function without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session | Flask session cookie for maintaining user session state, CSRF protection | Session (expires when browser is closed) |
| csrf_token | Cross-Site Request Forgery protection token for form submissions | Session |
3.2 Analytics and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and how visitors navigate the Website.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier. Used to calculate visitor, session, and campaign data for site analytics reports. | 2 years |
| _ga_KWV22J3N57 | Google Analytics | Used to persist session state for Google Analytics 4. | 2 years |
| _gid | Google Analytics | Stores and counts page views for Google Analytics. | 24 hours |
| _gat | Google Analytics | Used to throttle request rate to Google Analytics. | 1 minute |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as live chat support and form interactions. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| zsiqchat_* | Zoho SalesIQ | Manages live chat widget state, visitor tracking, and chat session persistence. | Varies |
| _zcsr_tmp | Zoho SalesIQ | Security cookie for the Zoho SalesIQ chat widget. | Session |
3.4 Security Cookies
These cookies are used to protect the Website from spam, abuse, and automated attacks.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _GRECAPTCHA | Google reCAPTCHA | Provides spam protection and bot detection for form submissions. Analyses user behaviour to distinguish humans from automated bots. | 6 months |
| rc::a | Google reCAPTCHA | Used to distinguish between humans and bots. Required for spam and abuse prevention on forms. | Persistent |
| rc::c | Google reCAPTCHA | Used to distinguish between humans and bots. | Session |
4. Third-Party Cookies
Some cookies on our Website are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third-party providers listed below have their own privacy and cookie policies:
- Google Analytics: used for website analytics and performance measurement. Google Privacy Policy
- Google reCAPTCHA: used for spam and abuse prevention on forms. Google Privacy Policy
- Zoho SalesIQ: used for live chat support functionality. Zoho Privacy Policy
5. Cookies in Payment Services and APIs
When you interact with our payment processing solutions, APIs, or services that support Digital Wallets (Google Pay, Apple Pay):
- Session cookies may be used to maintain authenticated API sessions
- Security cookies may be used to prevent fraud and protect transaction integrity
- These cookies are strictly necessary for the secure operation of payment services and cannot be disabled
- Third-party payment providers (Google Pay, Apple Pay, card networks) may set their own cookies on their respective domains during the payment process
6. How to Manage Cookies
You can control and manage cookies in several ways:
6.1 Browser Settings
Most web browsers allow you to manage your cookie preferences through their settings. You can set your browser to refuse cookies or delete certain cookies. The following links provide instructions for common browsers:
Please note that if you disable or delete cookies, some features of the Website may not function properly, and your user experience may be affected.
6.2 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6.3 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no universally accepted standard for how to respond to DNT signals. We will continue to monitor developments around DNT technology and update our practices as appropriate.
7. Similar Technologies
In addition to cookies, we may use similar tracking technologies, including:
- Local Storage: used to store data locally in your browser for session management and widget state persistence
- Web Beacons (Pixel Tags): small transparent images used in conjunction with cookies to track user interactions and website usage
- JavaScript Tags: scripts embedded in our pages for analytics, chat functionality, and form protection
8. Legal Basis for Using Cookies
We use cookies based on the following legal grounds:
- Strictly necessary cookies: these are used on the basis of our legitimate interest in ensuring the secure and efficient operation of our Website
- Analytics, functional, and security cookies: these are used based on your consent, which you can provide or withdraw at any time through your browser settings
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable regulations. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Cookie Policy periodically.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
- LINK4TECH LTD
- Lemesou Avenue 60, Nicosia, Strovolos 2014, Cyprus
- Email: [email protected]
- Phone: (+357) 22 497 700